Media Solutions

GrandCentral – intuitive monitoring

Business critical system monitoring

Every technological innovation simplifies our work and pushes the boundaries of our creativity. But occasional failure of an IT or technology component is unavoidable. This is why it is important to predict such failure as accurately as possible and thereby optimizing uptime and minimizing cost of ownership.

For this purpose, NEP The Netherlands developed the monitoring tool GrandCentral. GrandCentral monitors the entire technical infrastructure actively online: from power supply, cooling, possible water and smoke damage to servers (Windows or Linux), processes, APIs and workflows. The custom production dashboard (for management) provides an overview of the state of the entire technological environment at a glance – on your smartphone, tablet and flat screen. In addition, the dark cockpit ensures the primary information provision to the service desk and technical staff. It displays the very first signs of problem escalation allowing employees to take proactive and targeted action.

The benefits of GrandCentral include

  • Optimization of uptime of systems, applications and processes
  • Proactive actions and prevention of incidents
  • Real-time insight into the information chain with real-time alerts
  • Available as Software as a Service
  • 24/7 support from a professional Service Operations Center

GrandCentral can also be deployed to connect existing monitoring packages and to present the useful information about business-critical processes in a simple and transparent manner.

Rick Lagerweij Key user